Tuesday, November 8, 2011

iCharge How-To

In this post, we review a new feature in Eclipsys SCM that links inpatient note-writing to charge workflow. This is a two-way connection between Eclipsys SCM and Allscripts EEHR (known at ColumbiaDoctors as CROWN), with built in MLMs and novel features for decision support for inpatient charge capture. We call this "Workflow Integration".

Salient features for time efficiency:
1) Very little training needed: Looks like CROWN Charge, so little training is needed.
2) Single Signon: It's single signon bewteen SCM (Eclipsys) and EEHR (CROWN).
3) No more CROWN list: You no longer need to maintain an "Inpatient List" in CROWN - just work off whatever SCM list you prefer.
4) Real-time access to your notes while billing: We give you access to your note while dropping your bill, in case you forgot what level of complexity your documentation legitimately supports.
5) Catch up on outstanding charges: We give you a "Billing History" tab, so that you can catch up on old bills.

It works like this under the hood:















See the videos below on how to use iCharge:
1) Set up and general use
2) Working with a Resident or Fellow
3) For Billers in the case of an inpatient Consult, or checking the supporting Eclipsys note
4) Giving us feedback through iCharge

Additional Printable Resources:
1) PDF: iCharge Job-aid on CROWN Website
2) PDF: Undoing an erroneous charge on CROWN Website (requires the use of native CROWN)

Friday, November 4, 2011

Referral & Consult Management

So you want to send a referral to a colleague on CROWN? See this video for creating a referral request, and sending the consultant your note.

If you are the consultant, how do you send your consultation note back? See this video for completing the consultation and communicating your findings to the referring provider.